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homeinfomax.com Himax, LLC outdated and incomplete info I could have gotten free and already knew. history of my house according to them we own it. Internet
I bought what the site led me to believe from the sample report would be a complete history of who owned the house I live in and leans against it from those owners.
The site is fee based so I paid for the shortest time period of 1 month which was said to include 2 reports. The reports I got were a joke. I got one that had the information I gave them that We, (my family) owned it. That it was in my sons and daughters name.
The house is almost 50 years old. They implied that they could give me 99 years of history if the government records were available. They would be if I had gone to the courthouse to get them. (9 years worth were online free. More than they put in that "report". This is a history?
The second report was a loan history stating there was no history. My dead husband and I had a loan on it until it was paid off. Again they gave me nothing.
They charged me extra for each of these non-reports. I paid almost #45 to get less than what I could find out if I went to the tax assessor's web page. And way less than I had to know in order to get their useless report.
When I emailed to demand my money back I was threatened that if I stooped payment, reported them to my credit card company, bank or any third party reporting agency like this one and the BBB I would have legal action taken against me.
I have every right to report them. I did not stop payment as I may take them to small claims court. It may cost me more than their bill did but I am fighting mad.
6 Updates & Rebuttals
JMH
commerce city,Colorado,
USA
Solution?
#7Consumer Comment
Sun, August 09, 2015
I recently came to the same problem. I have found out that this company Homeinfomax.com is ran by 2 people a very simple LLC. On the interent they have the domain homeinfomax.com however, their LLC is registered being Himax, LLC out of Nevada. They are using a CA PO Box for an address (I assume to ide their true location) but they are operating out of Nevada. I'm working on trying to get a refund as well.
prattboy
USAStay away from Homeinfomax
#7Consumer Comment
Wed, December 09, 2009
If you try to call or email them explaining why you are unhappy with their service, they WILL immediately a) tell you to take hike b) show you the fine line c) threaten to litigate against you.
Do yourself a favor, do you really want to deal with a company that threaten its own customers? Search around, you will find they do this to those that are in dissent. You're better off finding the exact same information for free in public records!
Virginia
Dallas,Texas,
USA
What are my legal options now?
#7
Tue, September 08, 2009
I just discovered that I can not file on him locally in small claims court. I must file in California where he does "Business." I reported him to all the consumer protection agencies I could thank of. The BBB, the FTC and even the IRS (I guess I am not the first to do this, which should help.) Traveling to California is not possible. Is there another way to make a small claim against someone in another state? It is not a matter of the money so much anymore, though I do need it. I am just afraid of what he may do now. He published my personal information here in his rebuttal. I did report this to the authorities. What else should I do?
Inspector
Tobyhanna,Pennsylvania,
U.S.A.
no-money-back- guarantee policy??
#7
Tue, September 08, 2009
So how are you backing up the guarantee?
Virginia
Dallas,Texas,
USA
Just check with the BBB
#7
Tue, September 08, 2009
If this sort of report against you never happened before why are there 4 other reports filled with the BBB. As to your attack on my personal character If 1 compliant about a bank these days makes me the sort of person you describe all I can say is that I am in good company. Using the private information I gave you when registering on your site and making it public however is a criminal matter. Now as you wear so many hats I will address the "fraud division" side of your persona. One man ripping off people and pretending to be some big bad company is a joke. It does however frighten me that you have access to my bank account so I will have to file a report with the proper authorities. I was, and am angry when I left your site feeling used and having played the fool so I admit that the emails I sent were unprofessional. I did not and will not stop payment. That money would seem to be more important to you than to me. May God take care of you, I thank you will need it.
Ben
Encino,California,
USA
baseless scheming fear tactics
#7
Tue, September 08, 2009
Only after that we told her in the most polite way that her super-aggressive attitude and baseless demands won't frighten us, and we'll continue the enforcement our (posted and agreed) no-money-back- guarantee policy.
We thought this was the end of it, but she started to harass us by sending 3 additional e-mails full of new set of threats and coercions. When we were informed about this latest ordeal, our internal fraud investigation had revealed that this woman had made similar primitive, yet harmful threats against at least 1 bank and quite possibly a few others as well. In our correspondence with her, we indeed informed her that if shell contact any third party by spreading detrimental and one-sided rumors, well do all that we can to expose her true wicked intentions of initiating a potential e-commerce fraud. This offensive position may or may not be a pattern with this client, but other businesses, especially financial service providers should be on a lookout for Ms. Virginia Vick of Texas as a person who agrees to terms of contract, uses the service and products, and at the end attempts through scheming fear tactics and arm-twisting on getting her money back.