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  • Report:  #614736

Complaint Review: Homeland Healthcaqre

Homeland Healthcaqre National Union Fire Insurance Company of Pittsburg, PA Offered coverage not confimed in policy sent 8 days after signing up for membership Allen, Texas

  • Reported By:
    Beverly — San Diego California United States of America
  • Submitted:
    Wed, June 16, 2010
  • Updated:
    Wed, June 16, 2010
  • Homeland Healthcaqre
    825 Market Street, suite 300
    Allen, Texas
    United States of America
  • Phone:
    800 493 4240
  • Category:

Email offer of medical insurance without pre-existing conditions to replace high premiums of COBRA health coverage.  Immediate contact by Insurance Broker who offered greatly reduced premiums for myself, my family and a second policy for adult daughter. 

Coverage offered was not in policy sent 8 days later in the mail.  When attempts to contact Customer Service failed, I sent in a cancellation fax for both policies and contacted my credit card company to dispute the charges.

The enrollment fee of $75 per policy is non-refundable since I willingly gave the Broker my credit card.  I believe it was under false promises of coverage that the policy did not confirm.  This included covering pre-existing conditions and allowing only a very low payment for a few doctor visits or some medication.  If the actual policy facts were accurately presented at the sales pitch, I would not have enrolled. 

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