Homespun Home Fashions - Crate Furniture ANOTHER Victim! - Can't These People Be Arrested??? Who Knows How to Help Me Get My Money Back? Petersburg Virginia
Unbelievable! How can this company keep doing the same thing over and over for such a long time to so many people---and they are still in business! I, like so many others, was asked to send a check because "the credit card machine was down." I was offered free shipping. (That's funny, if you think about it!) Stupidly, I did send a check, which was cashed on February 1, 2008.
Of course, no cushions, no phone calls, no explanation, no way to contact the company other than leave many messages on their machine. What blows my mind is that they are STILL taking orders as of last week (May 1, 2008). I have contacted the Virginia Department of Consumer Affairs and have the paperwork to file a complaint with them. Because the company scammed me to send a check, I know there was clearly intent to commit theft. I'd like to file criminal charges but don't know where to start.
I'll join any class action or group effort to help put these people UNDER the jail. Lesson learned...check with Ripoff Report from now on before doing business with any company.
Sherri
Magnolia, Texas
U.S.A.
4 Updates & Rebuttals
Sherri
Magnolia,Texas,
U.S.A.
After 16 Weeks of Waiting...
#5Author of original report
Mon, May 19, 2008
After faxing Crate Furniture another letter and a copy of the complaint I was sending to the Virginia Department of Consumer Affairs, my cushions finally arrived...two-and-one-half months after the promised delivery date. The quality was quite satisfactory...(I have not put them on the couch yet, so I am hoping they fit).
A word of advice to the company...answer your phones, and at least let the customers know what's going on with their orders...even if they are late. I will not order from you again because of your unbelievably poor customer service.
Sherri
Magnolia,Texas,
U.S.A.
After 16 Weeks of Waiting...
#5Author of original report
Mon, May 19, 2008
After faxing Crate Furniture another letter and a copy of the complaint I was sending to the Virginia Department of Consumer Affairs, my cushions finally arrived...two-and-one-half months after the promised delivery date. The quality was quite satisfactory...(I have not put them on the couch yet, so I am hoping they fit).
A word of advice to the company...answer your phones, and at least let the customers know what's going on with their orders...even if they are late. I will not order from you again because of your unbelievably poor customer service.
Sherri
Magnolia,Texas,
U.S.A.
After 16 Weeks of Waiting...
#5Author of original report
Mon, May 19, 2008
After faxing Crate Furniture another letter and a copy of the complaint I was sending to the Virginia Department of Consumer Affairs, my cushions finally arrived...two-and-one-half months after the promised delivery date. The quality was quite satisfactory...(I have not put them on the couch yet, so I am hoping they fit).
A word of advice to the company...answer your phones, and at least let the customers know what's going on with their orders...even if they are late. I will not order from you again because of your unbelievably poor customer service.
Sherri
Magnolia,Texas,
U.S.A.
After 16 Weeks of Waiting...
#5Author of original report
Mon, May 19, 2008
After faxing Crate Furniture another letter and a copy of the complaint I was sending to the Virginia Department of Consumer Affairs, my cushions finally arrived...two-and-one-half months after the promised delivery date. The quality was quite satisfactory...(I have not put them on the couch yet, so I am hoping they fit).
A word of advice to the company...answer your phones, and at least let the customers know what's going on with their orders...even if they are late. I will not order from you again because of your unbelievably poor customer service.