Honda of America/Acura Acura 3.2 TL Headlight manufacture Design Rip Off to consumers
Acura has designed the xenon headlights to the same specification as the Honda's. As a result to the similarity the Acura headlights are being stolen in broad daylight, apparently they are very easy to take out, and put into the Honda. It happened to my wife once, and she is worried that it will happen again as it has happened to other Acura 3.2TL owners various times. Acura basically said that it was not their fault and will do absolutely nothing to help solve the problem.
Sometimes customer relations is more important then who is legally responsable. They should raise a finger, especially to match the upscale quality that they appear to have.
They lost a customer. We are selling the car and will never step foot into another Acura of Honda Dealer ever.
Nick
Wayne, New Jeresy
3 Updates & Rebuttals
Dan
Lenexa,Kansas,
U.S.A.
Too easy to Steal?
#4Consumer Comment
Sat, December 21, 2002
Come on people you cannot hold a manufacturer responsible because someone steals parts off your car! This is just plain silly. Cars and parts are stolen everyday and to try to blaim the manufacturer because they make several models / brands as the cause of the theft is just dumb! So GM is now responsible because the same wheels fit a firebird and a camero! You need to get a life!
Dave
Lexington,Delaware,
How is this possibly the manufacturer's fault?
#4Consumer Comment
Tue, February 19, 2002
>>> Acura has designed the xenon headlights to the same specification as the Honda
Indeed! They are the same parent corporation! And likewise, Infiniti parts will fit Nissan, and Lexus parts will fit Toyota, Ford parts will fit Jaguar (just look at their new entry level sedan). Furthermore, the more common parts are interchangeable from Porsche, Audi, and VW. (Sorry to bust your European ballon there folks, but the VW Beetle was designed by Dr. Porsche). And all this is for YOUR benefit. If this were NOT the case, the cost of production and repair of the car would be astronomical. No one could afford to buy the car that was made from all unique parts. Again, I think I understand the situation, but it escapes me how this is somehow the manufacturer's fault. When people were stealing the wheels off the Corvette, or the hood ornaments from Mercedes, were the companines somehow involved?
But back to the problem at hand. Is it not possible to go in and put in an extra set screw, bracket, holder, whatever behind the grille or housing? Something that would prevent this supposed easy removal? If this is as big a problem as you contend, I would think that there would actually be money to be made in devising such a system. Good luck!
Terry
Torrance,California,
Hmmm
#4Consumer Comment
Tue, February 19, 2002
Since Honda and Acura have the same parent company, it makes economic sense that they'd share parts between the cars. Why design multiple parts when you don't have to?
I have owned an Acura for 12 years, and I'm about to buy a Honda. The Acura is the most reliable car that I've ever had. My brother bought a 3.2 TL a couple of years ago, and hasn't experienced the problem that you reported.
Most cars require you to open the hood to get to the headlights, and I'd think the TL was the same way, but I haven't looked. I see no benefit to Honda/Acura to intentionally create a "problem" such as this, and I remain a happy customer.