Hoodia66 will not refund money of product returned, sent item did not request ripoff Draper Utah
I ordered a free trial bottle on the internet. I checked the box stating I only agreed to pay the shipping on the free bottle. Received free bottle and then two more bottles were sent. I called customer service and was told to return the unopened bottles and I would be given a refund. I was given a cancellation number. I was charged $99.90.
I waited one month after returning bottles and was not given refund. I have been calling every week for over two months and was told every time that my refund was being processed. I called again today and was told that under the Terms & Conditions, I will not receive a refund. I asked to speak to a someone at the Corporate office and was told that the woman on the phone did not have that number and she did not work directly for the company.
So, basically this company is getting my money, their lousy product and their is nothing I can do about it?!
Rhonda
Diamondhead, Mississippi
U.S.A.
1 Updates & Rebuttals
Product
Los Angeles,California,
U.S.A.
For a refund
#2UPDATE Employee
Wed, June 07, 2006
Hello,
To submit for a refund please send an email to:
Productrelations@yahoo.com
You must include the following in your email:
-Your first and last name the purchase was made under
-Your address the purchase was made under
-Your email and phone number, so we may contact you.
-The name of the website you purchased from
You will get a confirmation email that we received your email; if you do not get a confirmation email within 48 hours, WE DID NOT get you email, and resend it please.
All of this information is needed so we may confirm you indeed bought a product from one of our sites. (We often get confused with other sites)
If we find that you have not already been given a refund, or you have not been credited back already by your bank or credit card company; we will look at your account and notify you if you qualify for a refund.
If you qualify for a refund, it will be mailed to you in the form of a cashiers check.
Please be patient with us, as we try and resolve your complaints. We want you to be happy.
Thank you,
Management