HoodiaThin ripoff charged credit card for 2nd time no such email address Ontario California
I ordered a bottle of free Hoodia Thin capsules for a small shipping charge over the internet. Next thing I knew I had two more bottles and a charge on my credit card for $99.90!
I searched for an email address to cancel the order. I tried to cancel but never heard from them. Today, about two months later, I received another two bottles and another charge for $99.90. The email address does not exist.
I want to return the bottles but am afraid they won't credit my account. I do not want these and I want to cancel this order, but there is no phone # or email address.
I do not know what to do. Someone please help!
Mary
Social Circle, Georgia
U.S.A.
2 Updates & Rebuttals
Product
LA,California,
U.S.A.
How to receive a refund
#3UPDATE Employee
Thu, June 01, 2006
This is being written on behalf of JAB Ventures and Lean Life PM.
Many of you feel like you should be given a refund, and we want to make you happy, therefore we will provide refunds to individuals on a case by case basis.
To submit for a refund please send an email to:
Productrelations@yahoo.com
Please be patient with us, as we try and resolve your complaints. We want you to be happy.
Thank you,
JAB Ventures and Lean Life PM Management
Derek
Erie,Pennsylvania,
U.S.A.
Contact your Credit Card Company
#3Consumer Comment
Thu, June 01, 2006
They usually get you with the small print somewhere in the terms of the order that will say something like: "you will pay a one time shipping fee of $9.99, and after 30 days if you do not cancel, you will be automatically billed $99, and we will send 2 more bottles every so many days" or something like that. That's how almost every "Just pay shipping" on items work. Most of the time, no one looks at the "click here for terms" where a long list of little things are written where they tell you that your getting ripped off. It's a dirty little sales trick.
If you cannot contact them, then you should contact the bank of the card that you're being charged and dispute the items. Tell them you DID NOT order those pills and they will most likely refund your money outright or try to contact those who charged you for the pills. If they can't get in contact with them, then you will most likely get your money recredited to your card.