Complaint Review: Hopetohomeowners

This company's REAL name is Infinity Group Services, based in Irvine, CA. When you call desperate to save your home, they will tell you they can get you a new H4H loan, no problem. Very smooth, very calm pitch. They then tell you it's $995.00 to start the process and you will get a new loan. This is an out and out LIE. First of all, they only make a half hearted attempt at a loan modification, NOT a new loan. The you will never hear from them after that. Their phones go straight to voice mail and they never return calls or do anything to save your home. The initial contact people use false names. They also are NOT registered with the California Department of Real Estate Services to legally accept advance payments. Their website initially showed the HUD "seal", but now that's removed and a FHA seal is displayed, however a call to FHA proved that to be utterly false. Do not waste your time or money on this bunch of thieves. Our house is in foreclosure 4 months after dealing with these liars. They do absolutely nothing except take money they are not legally allowed to do. I urge anyone with complaints against this firm to contact the Office of Jerry Brown, California Attorney General

Rand
Victorville, California
U.S.A.