Print the value of index0
  • Report:  #1505012

Complaint Review: Horne Kia

Horne Kia Hiding rebuilt transmissions in vehicles they sell Gilbert Arizona

  • Reported By:
    Amanda — Phoenix United States
  • Submitted:
    Sat, February 13, 2021
  • Updated:
    Sat, February 13, 2021

I bought a used 2011 Kia Soul for my soon to 16 year old daughter from Horne Kia . Fast forward to February 8th 2021, while my daughter is driving down the freeway it begins smoking heavily. I had it towed to my mechanic where is was discovered the seal blew off the transmission. Transmission fluid covered the car, and could have ignited. I thought, terrible luck. I'm a reasonable person and know there are always risks with buying used cars, and I had the bad luck of purchasing one.

Upon cleaning the vehicle out, I find the previous owners information in the glove compartment, including service records. I called Horne Kia Service department and discovered they put not one, but two rebuilt transmissions in the vehicle before I purchased it. They did not disclose when I bought the vehicle. When I called Josh Bauman the General Manager he stated that he was not required to disclose rebuilt parts in vehicles they sold and compared it to a new clutch. Horne Kia has made no attempt to do the right thing, and is ethically, morally and legally responsible for putting my child in a dangerous situation.

Respond to this Report!