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Horsin Around Jewelry Maryelaine Harris Took my money and did not deliver the goods! She owes me a custom designed charm w/necklace and Laboradite bracelet. $500 total value for the jewelry! And I was harassed via phone, text and facebook m , Internet
April of 2011 I ordered a custom designed charm w/necklace from Horsin Around Jewelry/Maryelaine Harris. Value $250. She was a vendor at a horse show in Scottsdale, Arizona and was currently living in Cave Creek, Arizona. She does on online business selling her jewelry. I was told that the charm w/necklace would be completed in 3-4 weeks. The end of May called to inquire about my jewelry. Maryelaine Harris gave excuses and promised it would be completed. Called many times given same excuses and promises. In July 2011 sent a Laboradite bracelet, value $300, in need of repairs, that I purchased earlier in 2011, from Maryelaine Harris. It was a simple repair but she did not return the bracelet to me. She moved to Colorado late fall of 2011. Contacted many times through 2011 via cell phone, text, facebook messages. Again given excuses and promises to send charm w/necklace and bracelet. Contacted from January 2012 through September.
On September 12 ontacted her via facebook messages telling her to send me a refund for the charm w/necklace and the bracelet total $500. She called me and began to tell me about all her personal problems. I reminded her that I was a customer and I would like a refund since she has not sent me my jewelry. She asked if I would take a refund of the necklace and she would send me the bracelet. I agreed to a refund and return of bracelet. Hung up. Maryelaine began to text me continually, stating she would really like to make me the necklace. I replied to her text with no I want a refund of necklace and return my bracelet. She text me to call her, so I did. She tried to use personal issues to get out of making good on our agreement. Again I told her I am a customer that has paid for jewelry I have not received. Hung up on her. She repeatedly called, text and facebook messaged me and it did not pertain to a merchant and customer business. Even though I asked her to stop she continued to harass me, to the point I had to block her number and contacting me on facebook.
The agreement between Horsin Around Jewelry/Maryelaine Harris and myself on September 14, 2012 that Horsin Around Jewelry/Maryelaine Harris would send a refund of $250 and the return of the Laboradite bracelet on or before September 30, 2012. As of today October 4, 2012 I have not received the refund or the bracelet.
9 Updates & Rebuttals
DAWN LABERTEW, WITCH of OSTARA OF THE OAKS does not like the truth being known about her false accusations.
#10REBUTTAL Owner of company
Sat, February 22, 2014
IF they are reading about me.....then they are reading about you.. Dawn Labertew, self proclaimed WITCH, of OSTARA OF THE OAKS and SPIRITUA RAMBLINGS. This evilness was all started by YOU DAWN LABRETEW of APACHE JUNCTION ARIZONA.
Im so glad Rip Off report is here to be a platform for the first amendment !! So now the WHOLE story is told. My clients urged me to tell my side of the story. And I have. THE TRUTH HAS SET ME FREE!!!!
The truth is now known with YOUR EMAILS to verify your unstable and confused self. EMAILS DONT LIE AND I HAVE EVERY CRAZY ONE YOU SENT.
Funny how the truth sets us free!!
With your 29 fans on facebook we wish you the best OSTARA OF THE OAKS. What goes around comes around.....especially in business.
All 1000 fans of Horsin Around Jewelry will read this at their requests.
Oh yes, one other thing......
# 1. I still have the FACEBOOK POST you made attacking me publicly.
# 2. I still have the email you sent appologizing for your public attacks.
Horsin Around Jewelry
Dawn
Apache Junction,Arizona,
MOVE ON!
#10Author of original report
Fri, February 21, 2014
Obviously you forgot about proper customer service!
This issue has been resolved in January 2012 let's move on!
And the above email is falsified because I did not use Spiritual Ramblings as my signature on my emails and I did not do animal communication or home blessings, cleansing, clearing at that time.
By the way Maryelaine Harris of Horsin Around Jewelry everytime you respond to this report it goes under yours and your business name not mine, so you are just hanging yourself.
If you continue to use this form of communication to harrass me I will contact the BBB and file a complaint with the proper authorities.
I no longer accept your harmful words and energy Maryelaine Harris with Horsin Around Jewelry and I release it out into the Universe harming none.
So mote it be!
EMAILS OF APOLOGY FROM OSTARA OF THE OAKS... DAWN LABERTEW
#10REBUTTAL Owner of company
Thu, February 20, 2014
Below are emails from the very confused DAWN LABERTEW owner of SPIRITUAL RAMBLINGS and now OSTARA OF THE OAKS stating her appologies to Horsin Around Jewelry for her behavior and false accusations.
-----Original Message-----
From: Dawn Labertew <>
To: Maryelaine <>
Sent: Sat, Sep 8, 2012 8:16 pm
Subject: heartfelt
Maryelaine,
This is from the heart. Even when friends are mad at me I try to help, and I shouldn't it seems to make things worse. I want you to keep the Labordite bracelet, sell it use the money where its needed. And don't worry about sending me a refund for the Rock On charm and necklace. Your life is more important than things or money. You have a blessed gift from God, I will miss having you in my life but everything happens for a reason.
From a girl that has "been there" and back again.
--
Where there is great love there is always miracles!
Dawn
Spiritual Ramblings by Dawn
Dawn Labertew ~ 480-313-3869
www.spiritualramblings.com
*Spiritual Counselor
*Animal Communication
*Cleansings/clearings
*Ordained Minister
From: Dawn Labertew <> To: info <info@horsinaroundjewelry.com>
Sent: Mon, Sep 10, 2012 9:59 pm
Subject: sincere apologies
Maryelaine,
I was going to call but decided against it for fear it would turn into an argument again. You deserve an apology. I am so sorry for my behavior. I felt like I was being attacked, and I was hurt frustrated and angry. But it's no excuse, my behavior was inappropriate.
Regarding the letter; the message I wrote about your daughter was written with pure intentions to help not to harm. Listening and acknowledging your fears and concerns I realize now, I did not use the correct way to express myself. Now, I can only express how sorry I am for upsetting both you and your daughter. I also apologize if it seem I didn't understand or care, but Saturday I was in intense pain, taken a pain killer and I was exhausted and my head in a fog.
anonymous
Apache Junction,Arizona,
Ostara of the Oaks positive reviews! Ostaraoftheoaks.com
#10Author of original report
Mon, February 03, 2014
Wanted to share some of my customer's reviews. Thanks Maryelaine Harris of Horsin Around Jewelry for boost!
Here are some of my clients and friends awesome reviews!
Your website is magical!
Dear Dawn, I have been flying high every since you read me. I asked for $$ and cannot believe what has happened! Susan
Dawn has been truly bless with the gift of animal communication. The information she gave me in my reading fo 'Lucy' ( a stray dog I had recently aquired) explained so much. It helped us to know how to work with her so she would respond better. I know this truly helped prevent a great deal of stress for all of us, and made for a wonderful transition for our new family member! Suzannah
Thank you Dawn for being such a great teacher :) the breathing exrcises really helps when I concentrate enough to keep the rhythem. I have panic attacs and puts me in a weird state of abnormal breathing. Amanda
Everythign Dawn told me in my reading was right on. She told me I would find a man who would love me unconditionally and that she saw a little boy who loves Manny (the dog). She was right! I am so happy, feel so sage and loved... and she saw it all! Back then I was lost and she gave me hope.
Ostara of the Oaks - Helping to heal spirits on every realm!
Serving as:
Spiritual Counselor/Minister
Medium
Psychic
Intuitive
Animal Communicator/Pet Psychic
Teacher
Healer
Selling Andara crystals, Quartz, wands, jewelry, Tarot bags, and much more! Visit my ebay store!
anonymous
Apache Junction,Arizona,
Beautiful mind!
#10Author of original report
Mon, February 03, 2014
To defend myself, Dawn Labertew, there are no such reports of my mental stability that were issued to Maryelaine Harris of Horsin Around Jewelry since I have not had contact with her since early 2013. In which I have blocked all emails, calls, text and any online contact.
I Dawn Labertew have never had mental issues nor have I been treated for mental issues or been medicated for mental issues.
I, Dawn Labertew, am proud to be a psychic, medium, pet psychic, healer, pagan and witch.
People go to doctors when they are physical sick, people come to me when their spirit is sick. I do not speak to dead pets I speak to their living spirit. If you would like to know more about what I do please visit my website. Ostaraoftheoaks.com
I am a Divine Intellegent Being of Beauty, Truth. Light and Love!
Arizona,
Really?!
#10Author of original report
Mon, February 03, 2014
1, The latest statement has nothing to with the report that former customer Dawn Labertew made against Maryelaine Harris of Horsin Around Jewelry.
2. This is an old complaint which has been resolved.
3. Dawn Labertew's business, Ostara of the Oaks, was not established at that date, nor did Dawn Labertew do business with Maryelaine Harris of Horsin Around Jewelry under the business name of Ostara of the Oaks.
4. Dawn Labertew's life and business, Ostara of the Oaks is thriving, full of joy, healing and magical!
5. This is Maryelaine Harris of Horsin Around Jewelry issues not Dawn Labertew's and she needs to deal with it.
Dear God,
Please cleanse and clear this situation and Maryelaine Harris of Horsin Around Jewelry of all harmful and unwanted energy. Bless and fill this situation and Maryelaine Harris of Horsin Around Jewelry with the energy of peace, positive healing, light and love!
Many blessings go out to you in all directions of time!
Love Dawn Labertew
lisa
Tucson,Arizona,
Dawn Labertew of Ostara of the Oaks offered unsolicited and disturbing information and admitted to being under the influence of medications regarding her unhappiness
#10REBUTTAL Owner of company
Mon, February 03, 2014
Dawn Labertew, of OSTARA OF THE OAKS is a self proclaimed certified witch. Her previous business was Spirtirual Ramblings. Visit her web site ostaraoftheoaks.com . She claims to speak to dead pets and people and predicts the future. NEED I SAY MORE..!!!!!!!!!
There is always two sides to the story.....unfortunately, the business in question never told all the details ...remaining to be professional and letting the dust settle and take care of the demands this client, Dawn Labertew asked for. We clearly wanted her to go away, but being about customer service we took care of her desires.
Ironically there were no reciepts with all these claims. It was all verbal. This long time client , Dawn Labertew, got angry and mad and lashed out. The business has retained all of her emails where she states that she was on drugs and not in her right state of mind when she lashed out at the business. The business took care of Dawn Labertews needs and beyond. That is what a good busness does. Her complaint is the only one we have had in three years of operation. Our status with the BBB is an A.
As time went on, it seemed unfair to not be at peace with this evil situation.....and tell the "other" side of the story.
Dawn Labertew of Ostara of the Oaks gave me unsolicited and horrifying,information. She told me one of my children was in grave danger regarding their health. I do not believe in witchcraft and frankly it scared me to death and was very, very disturbing. I wanted no part of her.
I hope Dawn Labertew of OSTARA OF THE OAKS does not do to others what she did to us. A restraining order will be in place in case she decides to cast a nasty spell.
anonymous
Apache Junction,Arizona,
Customer service is tarnished
#10Author of original report
Sat, May 18, 2013
In light of recent activity I felt I needed to follow up on this report, just so everyone knows that Maryelaine Harris of Horsin Around Jewelry does not have the "sterling" customer service she thinks she has.
On March 13, 2012 Maryelaine Harris of Horsin Around Jewelry sent me harrassing emails, blaming my posts online and with the Better Business Burea has ruined her reputation and she is not able to get a job as a dental assistant. What?! I thought she was a traveling and online vendor that sold jewelry! My reply was I was a former customer and will not be treated in this manner and if she did not stop I would file a complaint with BBB.
March 14, 2013 Maryelaine Harris of Horsin Around Jewlery again contacted me via email. I filed a complaint with BBB.
I recently found out she has ripped off another customer, Anita of Cowgirls Don't Cry reported that she too has paid for jewelry and that she has not received. Anita is the kindest most giving person in the world, her friends and customers adore her, she truly knows what customer service is. The last time Anita contacted Maryelaine Harris of Horsin Around Jewelry about her jewelry the response she received from Maryelaine Harris was "I don't deal with flakes." and she hung up on Anita. I've urged Anita to file a complaint with the BBB.
If anyone has done business with Maryelaine Harris of Horsin Around Jewelry. and has paid for jewelry they have not received, I urge you to file a complaint on Ripoff Report and also the Better Business Burea.
Do not let this happen to one more customer. What Maryelaine Harris of Horsin Around Jewelry has done and is still doing is wrong!
Maryelaine
United States of AmericaSterling Reputation and Customer Service
#10REBUTTAL Owner of company
Mon, October 15, 2012
Our reputation is sterling and we are known for our customer service. Simply stated, this unfortunate incidence is based on a falling out of a personal friendship. Attempts by our company, to make Dawn Labertew, of Spiritual Ramblings, happy have been met with constant difficulty. Her inability to make up her mind served to be challenging.
At this point in time her demands have been met and EXCEEDED. Here in, is a copy of the text from her last email.
Dawn states: Received package yesterday. Complaints that I have filed have been updated, informed that you sent me compensation, and asked to be removed.
There will be no further communications regarding this matter.