Complaint Review: Host Gator web Hosting

 Host Gator is a horrible company. i suggest you never use them. Becasue of non-existent customer service I am closing my account. However, on my website I have approx. 45 files written in English. They have blocked my webiste so I can't get at them. They say I can go thru my Cpanel and retrieve them but I can't. I'm not a programmer. The files are all written in code. Instead of simply returning my files to me, I have to hire an expensive programmer to retrieve my files. This is done out of meanness from the company. they hold my files  hostage. This is a nightmare piece of garbage company.

Thank you,

Chris Volkay