HOSTNEXUS.COM (HostNexus Dot Com) Refund not received, my website was down for many hours on the first day of hosting Parsippany New Jersey
Problems with HOSTNEXUS.COM (hostnexus-dot-com):
1. My website was down for many hours on the first day of hosting, it never went back online, I cancelled the service right away
2. The support guy on the 1-866 number needs a good sleep and a better attitude towards customers and to stop hanging up on a customer. Also his interests are prior to customer's. Very unprofessional support and very unknowledgeable.
3. Their so-called 24/7 support is almost never reachable neither on their live chat nor on their 1-866 number.
4. The CEO of HostNexus.com posted customer's personal info and personal message on a web forum. Very unprofessional.
5. Refund not received. Chargeback will have to follow.
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Audrius
Skyland, North Carolina
U.S.A.