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  • Report:  #1268616

Complaint Review: Hot Wire

Hot Wire Hot Wire is the worst company ever! Buyer Beware!!!! San Francisco, California Internet

  • Reported By:
    Mary — Claremont California U.S.A.
  • Submitted:
    Tue, November 17, 2015
  • Updated:
    Tue, November 17, 2015

I attempted to rent a car on the weekend, the Hot Wire representative, told me it was no problem, and that she could help me rent through Avis in my area.  Sounded so easy, however....when I called the number to confirm the car rental, and time to pick up the car, they could not be reached.

I called back and told her this, she told me there is a no refund policy.   I explained, I did not get the service, so logically, I should be refunded.  She said she would attempt to call the company herself.  

After being put on hold for twenty minutes, I decided to call back to get someone else.  They claimed my name, address, or e-mail was not in the system. 

I told them, however, they did magically, charge my credit card.  They never did help me, just robotically tell me how great my "deal" was, and that there was a no refund policy.  

How I wish I had read othe reports about this company.  Don't end up like me with Buyer's regret, and a 77.00 charge, that will take a long time to get back.

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