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  • Report:  #719914

Complaint Review: HotBookSale.com

HotBookSale.com BestBrandValues, SmartSavingsCenter, DiscountPosterSale, BestBuyerDiscount,SmartSavingsCenter. Unauthorized membership charges Internet

  • Reported By:
    michigan — mid Michigan United States of America
  • Submitted:
    Wed, April 20, 2011
  • Updated:
    Wed, April 20, 2011
  • HotBookSale.com
    999 W Yamato Rd, Suite 100, Boca Raton, FL 33431
    Internet
    United States of America
  • Phone:
    1-888-646-1662
  • Category:

A simple book order turned into a hidden enrollment in a membership charge to my credit card.
Despite repeatedly telling them I Did Not sign up for the membership they continued to charge me $9.95 per month indeffinately. There was no welcoming email to announce my membership.  My Invoice clearly shows no charges beyond the book price.  They finally cancelled the membership and have offered a 3 month refund but they refuse to refund the additional 8 months. Also refused to give me the corporate address to send a letter of complaint just their flunky PO Box address. They continue to maintain they are only allowed to refund 3 months. Clearly I have not used the membership.
There corporate address and owner is available at Florida Division of Coorperations. 

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