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  • Report:  #602168

Complaint Review: HotBookSale.com - SmartSavingsCenter.com - Bestbrandvalues.com

HotBookSale.com - SmartSavingsCenter.com - Bestbrandvalues.com SmartSavingsCenter.com Charged a "membership fee" that IS NOT mentioned in their "Terms & Conditions" to my CC Boca Raton, Florida

  • Reported By:
    Denali89107 — Las Vegas Nevada United States of America
  • Submitted:
    Tue, May 11, 2010
  • Updated:
    Tue, May 11, 2010
  • HotBookSale.com - SmartSavingsCenter.com - Bestbrandvalues.com
    PO Box 810365
    Boca Raton, Florida
    United States of America
  • Phone:
    1-866-529-3413
  • Category:

BEWARE! The Terms & Conditions you must accept to process your order DO NOT mention the MONTHLY FEE that WILL be charged if you choose to CONTINUE.


Yes, they offered an excellent price and free shipping on the first order. HOWEVER, the following information appears UNDER the SUBMIT ORDER box and is not obvious unless you scroll down past the box;


"By placing your order today you will begin a 7-day trial of BestBrandValues for only $1. After the trial the account fee of $19.95 per month will be charged or debited by BestBrandValues to the credit or debit card you provide today and then be automatically charged or debited at the then-current monthly account fee for each month that you continue your account."


As you might expect, the item ordered takes more than 7 days to get to you so there's no reason to go back to the website until the monthly "account fee" shows up on your credit card.


VERY shady business practices. In the future I will check ripoff before ordering from any online vendor.


 


 

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