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  • Report:  #967539

Complaint Review: Hotels.com

Hotels.com I tried to book a room, but the date was already input and I didn't realize it. I booked the hotel thinking it would ask me what date I wanted. Internet South Dakota

  • Reported By:
    chaz — Mitchell South Dakota United States of America
  • Submitted:
    Sun, November 11, 2012
  • Updated:
    Sun, November 11, 2012
  • Hotels.com
    , South Dakota
    United States of America
  • Phone:
  • Category:

I booked a room, but didn't notice that the website automatically had inserted a date, I booked the hotel waiting to be asked what date I wanted, but it was not until after I had confirmed it did I realize it had booked for the wrong date. I immediately called them, but they would not change the date. I think the website does not ask you if you are sure on your dates or confirmation. I feel completely ripped off and frustrated with this kind of service.

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