Complaint Review: Hotels.com - IAN Travel Services

I am of European nationality and living in France. I have not been in the US for more than 10 years, nor do I plan to do so in the near future,and therefore I certainly won't make a hotelbooking in the US. So I was very much surprised to discover a charge on my credit card accounts from IAN Travel Services, dated 12-08-2008 for an amount of 1657,36 in dollars, concerning a hotelbooking in the US. All my other charges are always in euro's, so I instantly presumed some form of of fraude. I called my credit card company and reported the charge as fradulent and immediately closed my account. Unfortunately, due to circumstances, there were more than 30 days past by, before I discovered the fraude, so I won't be compensated by the insurance of my credit card company.

The reason of filing my report is to make clear that, where it concerns Hotels.com - IAN Travel Services, you don't need to make an internet booking, in order to to be charged fraudulently and consumers should be aware that that this credit card fraude is a worlwide problem.

My money is gone, but the more consumers will report this kind of abuse, the more there is a chance of turning the tide ( I hope)

Ano. vic.
acquitaine
France