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  • Report:  #1271131

Complaint Review: Hotels.com

Hotels.com Overcharged hotel rate, failed to credit bookings toward rewards account Internet

  • Reported By:
    Thomas — Sun City Arizona USA
  • Submitted:
    Tue, December 01, 2015
  • Updated:
    Tue, December 01, 2015
  • Hotels.com
    Internet
    USA
  • Phone:
  • Category:

 Booked room through website. Booking was not credited to rewards account even though booking showed in booking history. Sidney in the Philippines wouldn't credit until she called the hotel to "confirm " my stay. Booked another room through Hotels.com at a rate of $109. Checked in and rate quoted by the hotel was $82. Credit card was charged $109.

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