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  • Report:  #956405

Complaint Review: Hotels.com

Hotels.com ,reservationcounter.com note on confirmation stated credit card willnot be charged unless cancellation deadline has passed and NO date was listed nd at bottom of confirmation Cancellation Policy states this reservation is Internet

  • Reported By:
    Shirley — Cartersville Georgia United States of America
  • Submitted:
    Thu, October 18, 2012
  • Updated:
    Thu, October 18, 2012

Reservation for motel was made, no mention was made that this reservation was non refundable.  Mike did say that there would be a $5 non refundable booking fee

When e mail/confirmation was received there was a note on the bottom, Cancellation Policy. This reservation is non-refundable.  If you wish to review or cancel this reservation, please go to our ViewCancelReservation page.  I have not been able to pull up that page on the web site

Shirley
Cartersville, GA

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