hotelsone Travres travel us I thouht I was making a reservation with Fairmont. Had to change date, so cancelled but no refund when I called back so would not be ripped off for $400, they refused to reinstate reservation so I can stay at hotel laredo Texas
on october 28, 2013 made a reservation for government business travel. I needed to add a day on oct 30th and they could not so I made an error and cancelled as I failed to notice non-refundedable so I called back to keep the reservation and they refused to do that. We have been cheat out of $400.