Complaint Review: Hotmail.com - Microsoft

Ok, here I go. About 2 years ago I had a stalker, this person knew my every move. This person was also able to break into all my email address, yahoo and Hotmail. Well this stalker must know alot about computers, cause it was always able to crack my accounts.

Ok, this is where I'm so upset with hotmail. My "stalker" broke into my hotmail account again, but this time they were able to lock me out permantly! Now for about a year I've been trying to get my email address back, i've asked hotmail to help me, they told me if I filled out there little questioner about my account they would reset my password so I can access my account once again.

Well I "flunked" my questioner from hotmail! They ask me the screan name and password to my account and I got it wrong! I gave them my screan name and password I used when I had access to my account, but its not the same password now so they wont reset my password!After several emails to Hotmail support they finally told me they were not going to assist me in trying to get my account back.. Otherwords, they think i'm trying to break into this persons account! I had this account stolen from me and I'm being punished from Hotmail! I wouldnt worry much about this account, but this person is pretending to be me! I thought that was identy theft? I thought that was illegal? Can anyone suggest any help? Thank you very much.

Todd
Great Bend, Kansas
U.S.A.