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  • Report:  #910550

Complaint Review: HOTWIRE

HOTWIRE Hotwire.com/Hotwire Inc. (an Expedia Company) Car Rental RIPOFF - took payment knowing car agency was not even OPEN, Internet

  • Reported By:
    Michael — Heath Texas United States of America
  • Submitted:
    Thu, July 12, 2012
  • Updated:
    Thu, July 12, 2012

Booked car rental with Hotwire (never used that service before).

Luis Munoz Marin, SJU
San Juan, Puerto Rico
Map Pick-up details
Sun, Jul 8, 2012 at 11:00PM
Drop-off details
Fri, Jul 13, 2012 at 10:30AM
 
Hotwire forms asked me for all travel details (including airline/flight#).  What they didn't mention was the rental agency was closed yet they still accepted the order and took our money.

We arrived with two small children to a closed facility.  Needless to say, we ended up with a taxi to our final destination (very far away). Hotwire.com (an Expedia company) a IS 100% A RIPOFF.  DO NOT USE THEM FOR ANYTHING

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