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  • Report:  #624871

Complaint Review: HOTWIRE RENTAL CAR - HOTWIRE.com

HOTWIRE RENTAL CAR - HOTWIRE.com CAR RENTAL RIPOFF - BEWARE - You end up paying more than double for a car rental using HOTWIRE! Internet

  • Reported By:
    Linda Douglas — Glendale Arizona United States of America
  • Submitted:
    Mon, July 19, 2010
  • Updated:
    Sat, April 12, 2014

SCAM - I contacted Hotwire.com to book a car rental at Chicago Midway Airport.  I was mislead by the customer service representative at time of booking.  Hotwire failed to tell about all the extra hidden fees, charges and rules for booking a car with them.  It was a complete ripoff.  Beware!!

1 Updates & Rebuttals


frequentraveler

Zion,
Illinois,

I use Hotline car rentals often

#2Consumer Comment

Sat, April 12, 2014

I'm sorry someone had a bad experience with Hotwire. However, as someone who frequently uses Hotwire to book cars,  I had to speak up. I've used Hotwire to rent cars all over the country,  and never had a problem. I've consistently gotten good service and very low rates. I'll note that I've never booked a reservation over the phone. I always use the internet, and Hotwire's policies and taxes are all clearly spelled out on the website. I recommend using Hotwire for the cheapest car rental, and I recommend you do it online. 

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