Complaint Review: House Hunters LLC

When we called House hunters regarding an advertisement on Zillow, for a rent to own property, they assured us that home owners who are undergoing pre-foreclosures contact their company and have them list their houses for the public. At a low monthly cost of $40 (directly debited out of our checking account), we were provided with the addresses and names of owners to contact regarding a potential lease to own agreement. We ended up going through the steps that were given to us, sent about a dozen letters to potential properties, and did NOT receive one response. When signing up I was told that if for any reason I was dissatisfied with their service I could call the same number and easily cancel. Being I quickly became aware that this was a scam, I wanted to stop our subscription immediately. When I called to get my money back, and cancel our monthly subscription there is no answer, only a recording that has you on hold for about 10 minutes which then brings a sudden beep. I have left 3 messages and have not received a call back. Meanwhile, the $40 is being taken out of our chacking account every month and I do'nt know what to do.

Laura Binder

Lake Elsinore California