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  • Report:  #279921

Complaint Review: House Of Brides

House Of Brides Order confirmed 9/1/07, charged and never received item. Glen Ellyn Illinois

  • Reported By:
    Long Beach California
  • Submitted:
    Sat, October 20, 2007
  • Updated:
    Fri, November 23, 2007
  • House Of Brides
    1184 Roosevelt Road
    Glen Ellyn, Illinois
    U.S.A.
  • Phone:
    800-395-1240
  • Category:

I order a pair of bridal shoes & Wedding Shoes Touch UPS (Style Sophia 352) on September 1, 2007. The order was confirmed as processed successfully the same day under order number XXXXX at 040120pm. My total order was $46.00 with shipping cost of $20.20 and insurance fee of $5.00 with the total order of $71.20. I've tried calling the number provided on October 1, 2007 and originally did get through and was advised that the order takes 4 to 6 weeks delivery but my order should have been processed for one pair of shoes. I have tried calling back and sending emails but unfortunately I can ot reach anyone or get anyone to answer my emails. My reaffirmation of my wedding day is fast approaching and I do not have my shoes. I've had to purchase an alternative pair of shoes with no money returned and no answer or status to my order.

Naynay
Long Beach, California
U.S.A.

12 Updates & Rebuttals


Robertt

Warsaw,
Indiana,
U.S.A.

House Of Brides

#13Consumer Comment

Fri, November 23, 2007

Hey HOB,

You are getting pretty defensive. Just so you know, others can read these comments. So next time you try to make an "statement" or try to "prove" something try thinking about what you want to convey to the reader it might help.

Thanks for your time,

R-

Ps- its always good speaking with HOB :-)


Bart

Springfield,
Missouri,
U.S.A.

Ha, try again dumba**

#13Consumer Comment

Fri, November 16, 2007

"So let me get this correct: One day you randomly decide to log onto Ripoffreport.com. After doing so you randomly decide to type in House Of Brides in the search box and then give Naynay a hard time?"
>>You really are clueless. I have read this site for quite awhile. No specific search is needed at all. Just go to the front page and click "browse latest reports" and you can view any number you feel so inclined. I don't know who the hell naynay is and never directed anything at them specifically (if I did you certainly can point it out) but I DID ask YOU:

Submitted: 11/1/2007 8:06:52 AM
Modified: 11/1/2007 11:53:37 AM
Proof please.
'Sometimes they use the name HOUSE OF BRIDES other times they use fake user names like Cory or Margaret'

What undisputable proof do you have to make these types of statements?

Which you still have yet to answer numerous times when asked.

"You expect me to believe that you are a random consumer from Springfield, Missouri with nothing better to do than DEFEND a company that you have no ties to? Give me a break. Your actions reek with House Of Brides employee."
>>Uh, you expect anyone to believe anything you say without one shred of proof? Again, what is your proof that Cory and Margaret have anything to do with house of brides as you allege? Why must someone have to be an employee of somewhere in order to call someone out on their bullshit allegations?

"So Bart, or should I say House Of Brides, how long have you been working for HOB? Where do you really live?"
>>I don't work for them and my address is under my name.

"And for goodness sake apologize to Naynay for being a ridiculous insider to the company."
>>And who the hell is naynay and what is your affiliation to said person?


Robertt

Warsaw,
Indiana,
U.S.A.

"Bart" Act II, or House of Brides Act II

#13Consumer Comment

Fri, November 16, 2007

Bart,
So let me get this correct: One day you randomly decide to log onto Ripoffreport.com. After doing so you randomly decide to type in House Of Brides in the search box and then give Naynay a hard time?

You expect me to believe that you are a random consumer from Springfield, Missouri with nothing better to do than DEFEND a company that you have no ties to? Give me a break. Your actions reek with House Of Brides employee.

So Bart, or should I say House Of Brides, how long have you been working for HOB? Where do you really live?

And for goodness sake apologize to Naynay for being a ridiculous insider to the company.


Bart

Springfield,
Missouri,
U.S.A.

So, as expected....

#13Consumer Comment

Tue, November 06, 2007

You are just blowing smoke to somehow look impressive and "in the know" and really have absolutely nothing constructive to add to this complaint.

I have no vested interest in this company at all.

I think it is absolutely foolish to buy something-for what is suppose to be someone's most important day in their lives'-off some online store.

I just know that these two names you chose, post in MANY other threads with helpful advice. I doubt they have time to defend ALL the companies that they would allegedly work for based on your ill logic.


Bart

Springfield,
Missouri,
U.S.A.

So, as expected....

#13Consumer Comment

Tue, November 06, 2007

You are just blowing smoke to somehow look impressive and "in the know" and really have absolutely nothing constructive to add to this complaint.

I have no vested interest in this company at all.

I think it is absolutely foolish to buy something-for what is suppose to be someone's most important day in their lives'-off some online store.

I just know that these two names you chose, post in MANY other threads with helpful advice. I doubt they have time to defend ALL the companies that they would allegedly work for based on your ill logic.


Bart

Springfield,
Missouri,
U.S.A.

So, as expected....

#13Consumer Comment

Tue, November 06, 2007

You are just blowing smoke to somehow look impressive and "in the know" and really have absolutely nothing constructive to add to this complaint.

I have no vested interest in this company at all.

I think it is absolutely foolish to buy something-for what is suppose to be someone's most important day in their lives'-off some online store.

I just know that these two names you chose, post in MANY other threads with helpful advice. I doubt they have time to defend ALL the companies that they would allegedly work for based on your ill logic.


Robertt

Warsaw,
Indiana,
U.S.A.

Dear Bart

#13Consumer Comment

Mon, November 05, 2007

Bart,

What is your stock in this company? Do you work for them? Are you really that defensive of a random company that you have no connections with?

Listen "Bart" I know people who worked for HOB and work for them currently. The next time you want to challenge someone you might want to do your own research. Yeah...doing research might do you some good- The facts? The fact is the company is not only peruses through this site with different alias but they also do that with the BBB site and others.


Bart

Springfield,
Missouri,
U.S.A.

Again as your comprehension skills suck

#13Consumer Comment

Thu, November 01, 2007

What undisputable proof do you have to state this as fact:

"Not to mention the fact they actively use other names (user names) from TX and other states."

Otherwise, as I contend, you are spewing nonsense just like everyone else complaining about buying something important (at least it should be considered a little more important that you'd actually go somehwere and deal with it in person) from an online store and your statements mean nothing.


Robertt

Warsaw,
Indiana,
U.S.A.

Proof

#13Consumer Comment

Thu, November 01, 2007

Hmm...maybe the piece of evidence is the fact that the openly admit by using the name
"HOUSE OF BRIDES"- yea its true, former employees have talked about HOB's unethical practices and HOB not enjoying the truth came on this site and rebuttal. Not to mention the fact they actively use other names (user names) from TX and other states.

Need anymore evidence? How much do you really know and understand about this company?


Bart

Springfield,
Missouri,
U.S.A.

Proof please.

#13Consumer Comment

Sun, October 28, 2007

"Sometimes they use the name HOUSE OF BRIDES other times they use fake user names like Cory or Margaret"

What undisputable proof do you have to make these types of statements?


Robertt

Warsaw,
Indiana,
U.S.A.

HOB is on this site

#13Consumer Comment

Sun, October 28, 2007

Be careful as I have been trying to tell others on this site HOUSE OF BRIDES actively uses this site. Sometimes they use the name HOUSE OF BRIDES other times they use fake user names like Cory or Margaret. HOB is very unethical and if you need anymore insider information please let me know. Also please file with the BBB and contact your local Media!!


Jen

Winona Lake,
Indiana,
U.S.A.

my idea...

#13Consumer Suggestion

Tue, October 23, 2007

i had problems recently with them as well...i'd really encourage you to let them knwo that you're in the process of filing a report with the better business bureau (which you can do 100% online). If you keep having problems, you might think about it...

They were a little more willing to work with me when i did so. Now the BBB is working with them as well...they won't change until they start feeling some pressure :-)

It's free to do and can help protect other customers.

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