Household Automotive Finance ripoff Mr. Monty Lisourskis Why should they take my car for 3 missed payments the previous year after I had begun paying and never missed a payment. San Diego California
In February of 2002 my new 1998 Toyota Corolla was taken from my apartment building on a early Sunday morning. I found out it was reposessed.
According to HFC they said a balance of $2053.12 was due when I called them. The money owed was from the year before in the spring when I was bedridden and out of work due to major surgery at the VA. At that time the company had received my medical records for a hardship which they agreed to. I once again returned to work in August and began again making payments. There were no further missed payments.
In February they decided to take my car although I had kept making the payments and was not delinquent. About a week after they took the car they sent me a letter stating that under a new program I could get my car back.
I immediately called them and sent all my new financial information to a Monty Lisourskis. He stated that my car had been taken by accident and would be returned to me and that it was sitting in a Glendale, Az impoundment lot. I faxed him all my payment stubs for the car (they were all up to date from Aug. the previous year) and sent copies of my employment stubs and bank statements. He asked me to wait a few days for processing and call him back.
Three days later we called to talk to him; he had been fired or let go and no one knew of the file or where it had went. HFC said that my car had been sold at auction and they failed to stop it being sold.
So there is my story; I have never had a car repoed, it has affected my purchase of a new vehicle and many car financial people have stated that was a wrong deal-the left hand didn't know what the right was doing. I want my credit back and tired of the threatening letters.
Why should they take my car for 3 missed payments the previous year after I had begun paying and never missed a payment. I have all the payment stubs and yet they say I missed payments. They have put me on a credit report, threatened me with nasty letters. I am going to get this fixed and hold them accountable.
Karla
Glendale, Arizona
U.S.A.
1 Updates & Rebuttals
B
San Antonio,Texas,
U.S.A.
You've got a tough situation... good luck
#2Consumer Comment
Mon, February 23, 2004
I'll tell ya, dealing with a sub-par finance company like Household Auto will never be easy. You'd think companies like this would have a little mercy on somebody like you but the facts show otherwise.
It's a shame you lost your vehicle. Household will probably win your case because as you admit, you missed payments. But anybody with half-a-brain and a little compassion would have worked it out with you.
When you deal with companies like Household, you gotta understand you're working with a truly the low end of the finance spectrum in many ways. I wish you well, and hopefully someday you will rebuild your credit so you don't have to "swim with sharks" like Household.