Household Beneficial Will not answer phone or return calls. Lawrenceville New Jersey
Household Finance closed the main office I dealt with and transferred all of the clients to Beneficial. I have been trying to reach out to them for the past two months with no return phone calls. I filed bankruptcy in November, 2008 and need to proceed with paying my mortgage. If I don't do so SOON, I will become in default again which I cannot afford to do. When I refinanced with Household my monthly payment was suppose to be $314. When the final paperwork was done, they had raised it to $504. When I confronted them, they told me that the sales representative had relocated to another office and there was nothing they could do about it!
V. d j
Hamilton, New Jersey
U.S.A.
1 Updates & Rebuttals
Jesse
Grover Beach,California,
U.S.A.
Insurance
#2UPDATE Employee
Sun, February 08, 2009
It sounds like you may have signed on for the credit insurance they offer on loans. If you cancel it your payment should go down to what they quoted you originally. If you are having trouble reaching them ... which I find it hard to believe when you call they don't answer the phone... look on your statement .. it should show if there is insurance on it.