Household Finance & Best Buy Outlandish ripoff fees of for over the phone & online payments. Also charges $5.00 for auto-withdrawal payments Streamwood Illinois
I have a small signature loan & a Best Buy Co. credit account. Both accounts are through Household Bank/Finance Corp. On the monthly statements is verbage to pay bills "easier" by using automated phone feature, on-line payment, or enroll in auto-withdrawal. It's never mentioned about any fees until you call or go-online. Then you find out that there are hidden charges for EVERY transaction.
HFC charges $10.00 for either payment over the phone or on-line & $5.00 for every auto-withdrawal from your bank account. I have other credit accounts that don't charge anything for online or over the phone payments.
In this age of "on-line" banking, which costs very little for a company such as HFC, I think it is a MAJOR rip-off & dis-incentive for people to use HFC's so called "easier" payment options.
Nancy
Buffalo, Minnesota
U.S.A.