Complaint Review: Household Finance

I refinanced my home about 3 years ago with Household Finance thinking I was improving my overall debt that I had with credit cards. I was told told if I refinanced with HFC that my interest rate would be better and my loan would be shortened. Instead my interest rate went from 6.25% to 12.45% and my loan went from 20 years to 30 years.

I was told I could sell my house at anytime but that turned out to be untrue because I am in the process of selling my house and I have been faced with a pre paid pentalty if I sell the home early. The pentalty was for $5.000, However the pentalty was suddenly dropped when I told them I might seek legal represention since this was not explained during the closing time of this loan.

Since tryng to sell my home I have came up against road block after road block with HFC. I tried for almost a week to get the pay off on my house. The pay off came back $1.000 more than the actual loan was taken out for. I asked the reason and HFC told me it was from excessive late charges however I have only been late 1 time in 3 years with my payment. In three years I have paid 27.000.00 in interest and my loan has increased instead decreasing.

I am in the process of finding out how to file a class action lawsuit against this company.

Elizabeth
Knoxville, Tennessee
U.S.A.