Household Finance. Misleads, deceives, & victimizes all customers who come to them in a time of need. Memphis, Tennessee
I took out a loan from Household Finance in July of 2000 in the amount of $5,000.00. When I called for my payoff balance in February of 2002, I was told my payoff was $5,155.00. When I requested a print out for my account, it showed I had paid a total of $1,971.45 on the loan. The print out showed I had only paid $270.00 towards the principal and $1,701.45 in interest over a 19 month period.
There were months when they didn't apply any of my payment towards the principal even though I had paid over and above the amount due. I took them a check for $4,600.00 and ask them to call my account paid in full and they refused and they insist that I still owe $555.00. There is a cap on how much interest a company can charge, but this company is sneaky in the way they bill you for it, they refer to it as their "cycle date". I ask when I first took the loan out, "if I pay over and above the minimum payment, will the overpayment be applied to the principal and I was told Yes" This did not happen. Please stay away from this company if you need to borrow money. They pray on people who don't have perfect credit!
Cindy
Memphis, Tennessee