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  • Report:  #1477778

Complaint Review: Houselookups.com

Houselookups.com Unauthorized bank card charges

  • Reported By:
    Michael — Oklahoma City Oklahoma United States
  • Submitted:
    Fri, April 26, 2019
  • Updated:
    Tue, May 14, 2019

This just happened to me...

I was charged $1.00 for a house lookup service, at least that's what I thought I was being charged.

When I checked my banking card statement I was charged $18.95 March 26, 2019.

I just checked my banking card statement again and I have just been charged another $18.95. as of today April 26, 2019.

There was absolutely no authorization for these charges, other than the $1.00 charge. In fact, I have not even used the service. I have no sign-in nor a password.

I am requesting a refund of $37.90, since no authorization was ever given.

I have NO client number, other than the charges being placed against my bank card.

Michael McCoy
michaelmccoy88@gmail.com

1 Updates & Rebuttals


Andy

Douglasvile,
Georgia,
United States

Contact Us For A Full Refund

#2UPDATE Employee

Mon, May 13, 2019

Hello Michael,

I truly apologize for the experience you had with us. I want to be sure this is made right for you. Please email me at support@houselookups.com and I will be sure that you are fully refunded immediately. If there is anything else we can do to help you, please do not hesitate to ask.

Best Regards,

Andy W.

Manager

support@houselookups.com

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