HouseValues Ripoff and Scam Realtors Kirkland Washington
House Values is the ultimate Ripoff/scam. They scam realtors by making them believe they have quality leads,names of people wanting to buy or sale residential real estate. House Values gets these name by advertising, mostly on national TV that they will let a owner know the value of their house, or if not an owner listings of all the houses that are available in the area the viewer wants.
House Values then tells realtors, that for a fee it will sell them quality leads names of people ready to do real estate transactions. It is all high pressure, you have to decide now. These leads are not people ready to do a transaction. They are junk leads, fake names, people phishing,who don't know their name has been sold to a realtor. In some cases they are other realtor pretending they are buyers or sellers. the realtor does not know this and has to enter into a one year contract. They promised me that 1 of 10 leads would generate an immediate sale and they would provide 10 leads per month. Most months they didn't provide 10 leads and no months did any become sales most were just junk leads, that it took countless hours to work sending out listing and correspondence to try to get the business. After they maxed out my credit card at $250.00 per month $2,750.00 I would not give them another card now they are threating suit to get another $500.00. Realtors stay away from House Values. The Kirkland, Washington, Better Business Bureau (BBB) reports that in this year alone, it has had more than 178 scam complaints against House Values.
Helen
Kansas City, Missouri
U.S.A.
1 Updates & Rebuttals
Maynard
Bothel,Washington,
U.S.A.
Re read the consumer form
#2UPDATE EX-employee responds
Sun, July 01, 2007
Quoted from your complaint: "don't know their name has been sold to a realtor. In some cases they are other realtor pretending they are buyers or sellers."
I encourage you to re read the actual on line form that the customer fills out. On both the justlisted.com [buyer leads] and the housevalues.com [seller leads] it clearly states that the information will go to a licensed Real Estate agent in their area. So you see, if the consumer says through email or from a phone call that, "I did not know my information was going to an agent." then it is the consumers fault for not reading the form clearly.
It is not HouseValues fault that the consumer did not read the form completely. This one aspect of you're complaint does not place you in a very positive light either. It surely does not say much about you're business acumen. Did you really expect ALL the leads to go to transaction? Why not concentrate on the leads where there is dialog? Do you expect every lead to be immediately interested in buying or selling? Are you not familiar with NAR statistics that most people start their search for buying or selling on the internet.
There is genuine interest when someone fills out a form. They may not be ready today, but how about in 6 months to a year from now. You are building a pipeline. Business 101. Do you think that you can actually talk to people who are ready today each and every day? No, it simply does not work that way. I suggest you take some business classes at you're local community college or something because you obviously do not have a grasp on the basic business principals. Do not blame HV because the majority ARE having success. Go to http:agentsuccessnetwork.com and read the testimonials. Very encouraging. Good luck, and I wish you all the best in you're RE career! :)