7. We were having drain issues in our bath tub. Someone came, fixed it, and we were later charged $100 for it. Their reasoning was that there was hair in the drain so it was our fault. I called the office to contest the charge and they said if I did not pay it that day, there would be a late fee. I couldn't talk to anyone higher up.
Clearly, Housing Hub is a careless, unorganized, poorly managed company that I would NOT advise getting into a contract with.