HOUYI LIGHTING - LEDAQUAGROW007 - CARL IN - GUS - LEDAQUAGROW.COM - SALES007@LEDAQUAGROW.COM GUS, CARL IN, SHENZHEN, HOUYI.EN.ALIBABA.COM I GOT RIP OFF - SCAM - SHENZHEN HOUYI LIGHTING DON'T PAY THEM ANY MONEY SHENZHEN Internet
I bought 105 lights from them, they were supposed to send my lights after a week because I paid for express service, I email them at least 100 times, asking them for my products, i called them. even tho I speak basic Mandarin, the person that answers the phone does not even know her number is a company.
Anyways, I got a reply after three weeks, they were saying I have to wait because they are checking my lights, and blah blah blah... waited another 3 weeks, I had to tell them I have friends in Shenzhen and I would like to go to their office for my products and that my friends will send me the lights because i bought them for a big project in a city in Peru.
My company got fine because of them, I incurred to many expenses because of them.
Finally my lights were sent after 8 weeks (yessss! 2 months after).... and didnt get 105 lights, I got 102, which 15 of them dont work, and the rest blink to work...,
PRODUCTS ARE VERY LOW QUALITY, I can say they are GARBAGE!!!!, i wouldnt even set them up in my house for recreation because they are really bad products.
I wrote to them again... It is been 2 weeks trying to get in contact with them, asking them for a refund or to send me at least the 15 lights that are not working, i will put them on an auction for chartity if it is possible, because i dont know who in their 5 sense will buy products like this.
MY RECOMMENDATION: DO NOT DO BUSINESS WITH THIS COMPANY AT LEAST YOU WANT TO GET a horrible time fighting with two people like GUS AND CARL IN that laugh at their customers and dont answer any email.
BE CAREFUL PEOPLE!!!