Hoverboard 360, Hoverwear 360, imotohk This same thing happened to me. I don't want your cheap ugly clothing! Lynbrook Internet
I want my money back! I am within the 3 month return and they still wont give it back. Hoverboard360 recall as there have been 6 incidents reporting sparks, overheating and short circuits. They are only offering a store credit for their apparel and you can't get a refund nor your product fixed nor a new one sent. In addition, you have to ship the product back at your expense. You have to wait on the line forever repeatedly being taken back to the main menu and continuing to press buttons to try to get to someone only to be offered to buy their overpriced disgusting clothing with the $498 spent on a hoverboard. No, I don't want 3 or for sweatshirts for $500. I want my money back and expressed that. They just hang up the phone on you.
1 Updates & Rebuttals
Hoverboard360 Customer
Seattle,Washington,
USA
Let's work together
#2Consumer Suggestion
Sun, July 24, 2016
I'm sorry for your experience. I'm also a frustrated customer--see my report also filed on this website.
Hoverboard360 (aka Keenford Limited and ImotoHK) is participating in a USCPSC recall for dangerous hoverboards. Nine other companies are also participating, and all 9 of these companies will either repair/replace your hoverboard or offer a full money refund of your purchase price.
However, Hoverboard360 offers only a store credit to purchase clothing. The company should be required to offer the same remedies as the other 9 companies, namely repair/replacement or a full money refund.
If you feel the same way, let's work together. Please reach out to pineflatroad-hoverboard360 at yahoo dot com.