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  • Report:  #807517

Complaint Review: howard johnson JFK airport

howard johnson JFK airport Grand larceny! jamaica, New York

  • Reported By:
    db — mesa Arizona United States of America
  • Submitted:
    Sat, December 10, 2011
  • Updated:
    Sat, December 10, 2011

Stay at this place, from thurs to monday. 1st week of december. Put a do not disturb sign on the door, and went for breakfast and all, went out for a bit and came back back n wallet was stolen from a safe in the room.

Passport, bank cards, green card, 1000 pounds cash, I. D and Ring which i put in there all disappeared. I then had to wait at the airport (14 hours) and get my flight change since the hotel people wouldnt help and get a emergency passport back to U.K. 

I had to call the cops the staff were rude about it, and they just didnt want to take responsibility, when in fact why bother having safes in a room and why bother paying hotels if things arent going to be safe! A reason to go to a hotel is for safe boarding etc. The least the owner could do is give a refund and the money back as an apology for the staff misbehaving. I had a witness that said that the maids went into the room also. 

Regards Davina

P.S. - the arizona is my old address i am currently living in U.K

1 Updates & Rebuttals


coast

USA

question

#2Consumer Comment

Sat, December 10, 2011

Never leave cash, valuables or passports in a hotel room. Was there an eyewitness to the theft?

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