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  • Report:  #215134

Complaint Review: Howard Pierce Direct AV

Howard P,Howard Pierce Direct AV Customer Service Tells Bold Faced Lies, Damaged Merchandise-Possibly used. Brooklyn New York

  • Reported By:
    Browning Montana
  • Submitted:
    Wed, October 11, 2006
  • Updated:
    Wed, October 11, 2006
  • Howard Pierce Direct AV
    hpdirectav.com
    Brooklyn, New York
    U.S.A.
  • Phone:
    800-2293905
  • Category:

Ordered a 42 inch flat screen TV from them in March. Long delay due to "demand". Finally got the thing shipped after about 4 weeks of calling the company two to three times a week. Unit finally showed up and was poorly packed, and damaged. It also did not have any of the literature the should come with a new unit...which makes me think it was possibly used.

After many phone calls with customer service agents the unit was shipped back to them. It took them over 1 month to refund the credit card, and only after repeated phone calls to them. They shipped a new TV today, over a month after it was ordered. I fear this ordeal is not over.

This company is either affilated with or the same company as the following companies:
Heffco Technologies, Inc.
Dealznet.com
Let's Go Digital (Brooklyn)
LGDSuperstore.com
Pricesrite.com
Ideal Audio Video
EmpirePhoto.com
TheCameraMall.com

Please do not give any of these companies your business or your money!

Richard
Browning, Montana
U.S.A.

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