HP Printer/Fax HP disabled my Officejet Pro 6978 after I paid cash for the unit and ink
One year ago I purchased with cash an HP Officejet Pro 6978. Ink cartridges for the unit were costly, so I decided to enroll to the HP Instant Ink program. After doing so, I was not told that the unit would be disabled and unusable if my debit card info was not kept updated. After the Coronavirus shut-down, my shop suffered great loss.
I found out that my printer could no longer be used as the microchips enabled into the unit would disable all function and it would no longer be operable. Now I have a printer and ink that I paid for (with cash) that is completely unusable and left in the hands of HP Corporate and their decision to retire my machine. I was lied to and misled.