Complaint Review: H&R Block

H&R BLOCK - I was ready to pay my $5k due, all was well 4/14. I called to confirm everything again (yes last minute); spoke to a great person.... We decided I could get back $60 without one of the Services.... :-) I then asked if I should get rid of the Form 8829 (as I took Standard this Year)… he referred me to a Supervisor so they could delete the Form.

THE SUPERVISOR ending up DELETING ALL of Tax Years back to 2011.... WTF??? He said hold on, and never came back after 2hrs, 48mins, and 39 seconds..... ALL IS GONE... I have no words for my mess... BUT BYE-BYE H&R BLOCK!!!