HR National ADVERTISE HOMES FOR RENT ON CRAIGSLIST IN YOUR CITY AND HOMES ARE NOT EVEN AT THAT LOCATION, NEVER ANSWER PHONE AND MUST PAY FEE TO SEE LISTINGS INTERNET
In am searching for a rental home in my town each time I find and ad heading that looks like a nice home in my price range I go open it up. Then it will show a picture of 2 homes that are for rent and the rent is taking over the mortgage with nothing down. Problem is when you reply to the ad and ask the address of the homes shown you get an automated response to go to a link and it says you can enter your info and get the info on that home. That is a lie, when you go to link you must pay money in order to see listings. They have a number to call that places you hold and I have never gotten through to anyone. The homes are not even in this area.
Laurie
Clovis, California
U.S.A.
6 Updates & Rebuttals
Joseph
Dallas,Texas,
U.S.A.
We apologize.
#7UPDATE Employee
Tue, January 06, 2009
Our sales floor has close to 80 agents on staff at once. Our compliance department does what they can to make sure our potential customers are treated with the utmost kindness - unfortunately not every call can be listened to at every given moment.
Please provide the agent ID number and disciplinary action will be taken immediately. Feel free to email us at compliance@hrnational.com for a free look at our site for 7 days as well.
Thank you for the feedback.
Kind Regards.
Kkuelor
Providence,Rhode Island,
U.S.A.
hung up again!!!!
#7Consumer Comment
Sat, January 03, 2009
Ok so my previous post about being on hold again to ask them specific questions here i am again!! this time i took the time to note the person's name. her name was olivia and she was very nice but i started asking specific questions. she kept saying ummm and yeah and ummm and repeating herself over and over and over. so i said "ok, my only question is the house i am looking at, is it the actual house located in my area?" her response, "yes it is." my response "well i looked at ripoffreport.com and one person on there claiming to be an employee says that all the houses being posted are actually located throughout the U.S and you would have to sign up to be able to see the houses locally. So i don't want to pay to use this service if this house is not really nearby because this house is beautiful." her response...she hung up on me.... so now here i am on hold again to try to clarify somethings. i don;t want to say it's a scam because there are legit companies out there like this. bargain network for one. i signed up with them for a year and they were not scammers. hopefully something good happens with call three. like they say, third times the charm....
Kkuelor
Providence,Rhode Island,
U.S.A.
A little skeptic
#7Consumer Comment
Sat, January 03, 2009
I just got off the phone with these people and I have to say, i'm pretty skeptic about this. Of course like everyone else filing a complaint, i saw an ad on craigslist.com and i thought "wow! let me give these people a call." well, i called and was told that it was a 7 day trial for 1.95 and after that 49.95 per month. ok, no problem. alot of other companies do the same thing. i then asked to to clarify the procedure as i have never heard of anything like this. take over someone's mortgage payments and the house is yours? no way, really? well researching i see it happens. anyways, i digress. i called the number, the lady was very nice, asked for my name and zip code. explained that all i had to do was sign for the free trial so i can have acess to the homeowners number and arrange something that would suit the both of us. ok, hold on a moment. the ad says 695 is all it takes to move into this beautiful home but now you're telling me i have to contact the homeowner and arrange something? i think i hear false advertisement. the lady then asked for my credit card number and i told her i wanted to speak with my husband first because i was a little skeptic and what do you know? she hung up on me. tsk tsk tsk. is that how you do business? well, i'm actually on hold again cause now i'm just trying to be a smartass and see what they have to say about themselves.
Joseph
Dallas,Texas,
U.S.A.
Of course, our property list is nationwide.
#7UPDATE Employee
Sat, December 27, 2008
Properties listed on media can be found anywhere in the country, hence the palm tree.
Again, this is why you can search free for 7 days. If after searching properties and you do not find a property matching the criteria you are looking for, you are at liberty to discontinue our services at any time.
Feedback appreciated. Future feedback to compliance@hrnational.com. Thank you.
Jerry
Spring Grove,Pennsylvania,
U.S.A.
Don't believe it!
#7Consumer Comment
Wed, December 24, 2008
I was interested in a property advertised on craigslist for York pa until I noticed that the picture shows a palm tree in the front yard. The closest palm tree is a few hundred miles away! Scam.
Joseph
Dallas,Texas,
U.S.A.
Your comments are appreciated
#7UPDATE Employee
Wed, November 19, 2008
We appreciate comments by our subscribers although, we also appreciate examples of the data discrepancies. We cannot address any data issues without specifics.
HR National
is an aggregator of pre-foreclosure and Bank owned properties. We do not abstract our data so we are at the mercy of those who provide the information to us. However, we can document just as many success stories of consumers who like what we have. We offer a 7 day free look at our website and subscriptions are month to month. We also only deal with foreclosures - we have never dealt with rentals. Please look into rental companies if that's what you're looking for.
I am always available to answer any questions relating to our data as is our very capable customer service
department.