Print the value of index0
  • Report:  #22012

Complaint Review: HRS USA

HRS USA Structuring Payment Conditions to Encourage Late Fees Wilmington Delaware

  • Reported By:
    Wichita KS
  • Submitted:
    Mon, June 03, 2002
  • Updated:
    Mon, June 03, 2002
  • HRS USA
    P.O. Box 15521
    Wilmington, Delaware
    U.S.A.
  • Phone:
    800-365-0292
  • Category:

Company does not accept pre-payment on future montly payments. Advanced payments are credited only to one month's payment regardless of amount sent. Failure to exactly have the post office deliver a payment within defined date limits will result in a $29.00 late fee.

The 21 day open period also includes the time for mail delivery. In this case 10 days are used for sending and receiving allowing an opening of 11 days as a window to respond. When mail is on hold for vacations and no abity to pre-pay, this guarantees a late fee charge.

CompUSA and OfficeMax are two leading businesses that consign their collections to this company and appear to support this policy.

Jack
Wichita, Kansas

Respond to this Report!