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  • Report:  #447194

Complaint Review: Hsbc/bestbuy

Hsbc/bestbuy credit card and computer parts Tacoma Washington

  • Reported By:
    graham Washington
  • Submitted:
    Tue, April 28, 2009
  • Updated:
    Fri, February 18, 2011

we'll start with the credit card i lost my job in sept 08 had a hard time paying then i was a few times late but it got paid then now that i don't have money can't pay and they called me tho it was not even 2 day's past due the account is in the black not red and they are calling me that is just harrasment. then i noticed they are moving the payment date up every month. it is not even a month to the next due date .then i talked to hsbc rep that i couldn't understand . they told me i had a insurrance on the caount that helps when you loose a job called them they told me since i lost it over 180 days ago i am not eligible but ia am still paying for it . got another number called try'ed to talk to some one they just kept sayin thanks for callin hsbc can i have your account no and said it 3 times and just hung up.

now on the computer stuff if you buy any computer stuff when u get home check the manufactures warenty because they sell out of manufacture warenty stuff so if it breaks after the 90 day best buy warenty your out of computer un less you want to pay. i had a printer that broke out of the 90 day and whent to the maufacture web site and typed the serial no in the required feilds and it said out of warenty too. so i went back to the store got all the serial no of of all the printers they sold and all of the cannon printers ecept for one was out of warrenty took them off the shelf and got the store manager with a local police man by my side and told them to take all of the items off of the sales floor if the police ,an wasen't there i dont think they woild of done it. then we whent back a week later and checked the serial no's they were all gone. then i moved on tho the computer towers all ok ecept for one hey i got screwd buy best buy and they paid the price the manager tryied to throw me out but couldn't had no grounds

Biggdaddy2001
graham, Washington
U.S.A.

3 Updates & Rebuttals


Tony m.

Florissant,
Missouri,
U.S.A.

Ashley

#4Consumer Comment

Fri, February 18, 2011

Ashley sure loves to cruise the bestbuy reports I've noticed! I'm beginning to think this Ashley is probably a BestBuy employee that is trying his/her best to rebuke anything bad about this horrible company. If you want computer parts, find a local computer store like we have here in St.Louis. Their prices BEAT BestBuys by a mile and their return policy is top notch. BestBuy employees WILL lie to you to your face. Me and my wife are dealing with them right now over a week old TV they refuse to take back due to a 5 inch swath of vertical lines in the screen ( but they'll take it back if we do their scamming buy back program and pay them even more money ). They'll be hearing from the BBB and the Missouri At. General real soon!


Dont.play

Valley City,
Ohio,
U.S.A.

They will sell your debt

#4Consumer Comment

Tue, April 28, 2009

They sold my debt to this law firm that violated the fair debt collection practices act by making threats they couldn't possibly back up legally. They won't stop until they have your money or sold your debt to an even worse company. I highly suggest you find some free debt/legal advice.


Ashley

Springfield,
Missouri,
U.S.A.

Where to start

#4Consumer Suggestion

Tue, April 28, 2009

Okay, first of all. You have a contract with the credit card company that dictates how and when you pay. You signed an agreement to this effect. They can move your due date so long as they inform you that they are doing it. You admit to being "not even 2 days late" It doesn't matter how late you are, it just matters that you are late. They can start calling you for their money.

As for the computer parts, if I remember correctly warranties are based off of the date of purchase. You need to save your receipts. The warranty period begins from the date you purchased the item. If you do not have your receipt, then the company has to go by when best buy purchased the item. You have no proof when you purchased it without the receipt.

As for the manager throwing you out, he can throw you out of his store for whatever reason he wants. Its private property, and if you won't leave then you are trespassing.

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