HSN Comforter Set Unraveling rip-off CRAP THEY SAY ON TV false advertising Clearwater Florida
On 3-12-04, I ordered A Highgate Manor Comforter, Sham and Bedskirt. Recieved it about two weeks later. Of course, after the allowed (30) day return, the bedskirt starts unraveling litterally. It's fallen apart at the seam. I have been refused a replacement or credit due to beyond the (30) days. I have filed a complaint with HSN in Clearwater, Florida. They tout this as such high quality and its a piece of crap. I paid for this in part with a forced in store credit due to a PREVIOUS FAULTY PRODUCT I RETURNED. Beware HSN. The quality and durability is rarely what touted and then you are screwed with a mandatory (30) day return policy. Do these people STAND BEHIND THE CRAP THEY SAY ON TV TO GET YOU TO BUY OR NOT?
Lin
Wauwatosa, Wisconsin
U.S.A.
2 Updates & Rebuttals
Lin
Wauwatosa,Wisconsin,
U.S.A.
HSN AND HIGHGATE MANOR COMFORTER SET UPDATE #2
#3Author of original report
Fri, July 23, 2004
I guess it was too good to be true. Since speaking to Ms. Lilah Rubenstein at HSn who on 6-21-04 agreed to have the manufacturer send me a new bedskirt: I have received nothing and my last two phone calls this past two weeks have gone ignored. Liar, liar, pants on fire!!
Lin
Wauwatosa,Wisconsin,
U.S.A.
HSN AND HIGHGATE MANOR COMFORTER SET UNRAVELING.
#3Author of original report
Wed, June 23, 2004
I went to the BBB site to get a complaint form and got the name of a higher up; I sent my letter to her--Lilah Rubenstein.
She phoned me immediately and with absolutely no argument, she agreed to have the manufacturer send me a new bedskirt. That is the way things should be done, irregardles of how much time elapsed from date of purchase.
You stand by your products or you don't. Now, we'll see how the new one does.....