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  • Report:  #1340525

Complaint Review: http://shop.detroitlions.com/

http://shop.detroitlions.com/ CUSTOM JERSEY - SIZE CHARTS 2-3 SIZES OFF - NO RETURN Internet

  • Reported By:
    Marcus — Michigan USA
  • Submitted:
    Wed, November 30, 2016
  • Updated:
    Wed, November 30, 2016

We pruchased a Custom NFL Jersey for my Daughter with custom name on the back, using the size chart supplied on the website http://shop.detroitlions.com/ - the $126 Jersey arrived at least 2 sizes too small (Literally a Women's Medium that an elementary school girl couldn't wear as it is WAY too small.  I contacted the company and they will not in any cirmcumstances replace the Jersey or credit the $126 of my teenage daughter's money.  Of course "custom orders cannot be returned".

The best they could offer is a "ticket" that will advise the warehouse that there is an issue with the size chart - please allow 48-72 hours for someone to contact you by email... I will certainly not hold my breath, as I fully expect NO response whatsoever... I will "live and learn" as they say.

DO NOT BUY ANYTHING FROM THIS SITE UNLESS YOU ORDER A FULL 3 SIZES LARGER - Which they do not tell you when you order, and also DO NOT BUY ANYTHING CUSTOM...THEY DO NOT CARE THAT THEY MADE A MISTAKE.

 

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