Huggins Uniforms Chased away a loyal customer of 12 years with money hungry practices... Kelseyville California
Today I went into Huggins Uniforms in Kelseyville to get new rank insignias for my husband's uniforms. He's been buying his uniforms there for over 12 years now. With the exception of a few items that Huggin's doesn't carry, he's bought every uniform he's worn at this store!!! When I asked for the new rank insignias I was told that they would NOT be sold to me unless I paid for seamstress services to have them sewn on for us. I explained to the woman (slender blond curly headed lady) that my husband hadn't started his new position yet and that it was likely that he'd have to start with 24 hours or less notice. I need to have the insignias ready to sew on at home so that I can do it at a moment's notice. I told her this a few times, yet she pretending not to hear me and kept repeating her mantra: Just bring the shirts in when you're ready.
Congratulations Huggins Uniforms, you have lost a long and loyal customer. From now on we will order EVERYTHING from Galls.com.......I've allready ordered the needed rank insignias and they'll be here in a couple of days for me to sew on myself. It'll take me about 5 minutes.
Honey's honey
Lakeport, California
U.S.A.
5 Updates & Rebuttals
Honey's Honey
Lakeport,California,
U.S.A.
you weren't there
#6Consumer Comment
Fri, May 22, 2009
She specifically said that she no longer sells just the patches. She had them in stock but would only sell them to ppl that also paid for her to sew them on. I even e-mailed the store and didn't get a response. I ordered the patches from an online source and sewed them on myself. She could have easily responded to my e-mail and tried to resolve the issue.
She absolutely REFUSED to sell me the patches. I'll reconsider if she contacts me and agrees to be more reasonable in the future.
Mustangboo
Reno,Nevada,
U.S.A.
Your Anger is Misplaced
#6Consumer Comment
Fri, May 01, 2009
I'm sorry, but this does not seem like a rip off report, but rather a mis-communication with the business owner. I do not believe for one instant that the woman you are speaking of would have just ignored you. I in no way at all, believe she was trying to rip you off, either intentionally or unintentionally. I know she would have been happy to order the patches for you and have them ready for you to sew on personally at home. Yes, at times the lady you write of can be scatter-brained, but I'm positive this should not be considered a rip-off, but mis-communication. I really do hope you will continue with shopping at Huggins, instead of the internet, as local businesses in the area are already struggling in this economy. I have been to Kelseyville, and main street, and know the struggles the shop owners are going through right now. Main street is starting to look like a ghost town. I apologize on the behalf of the owner, because I know she would be very upset to know one of her loyal customers was lost to a simple case of mis-communication, and do not want this event to effect her other customers. I implore you to reconsider your decision to shop elsewhere.
Mustangboo
Reno,Nevada,
U.S.A.
Your Anger is Misplaced
#6Consumer Comment
Fri, May 01, 2009
I'm sorry, but this does not seem like a rip off report, but rather a mis-communication with the business owner. I do not believe for one instant that the woman you are speaking of would have just ignored you. I in no way at all, believe she was trying to rip you off, either intentionally or unintentionally. I know she would have been happy to order the patches for you and have them ready for you to sew on personally at home. Yes, at times the lady you write of can be scatter-brained, but I'm positive this should not be considered a rip-off, but mis-communication. I really do hope you will continue with shopping at Huggins, instead of the internet, as local businesses in the area are already struggling in this economy. I have been to Kelseyville, and main street, and know the struggles the shop owners are going through right now. Main street is starting to look like a ghost town. I apologize on the behalf of the owner, because I know she would be very upset to know one of her loyal customers was lost to a simple case of mis-communication, and do not want this event to effect her other customers. I implore you to reconsider your decision to shop elsewhere.
Mustangboo
Reno,Nevada,
U.S.A.
Your Anger is Misplaced
#6Consumer Comment
Fri, May 01, 2009
I'm sorry, but this does not seem like a rip off report, but rather a mis-communication with the business owner. I do not believe for one instant that the woman you are speaking of would have just ignored you. I in no way at all, believe she was trying to rip you off, either intentionally or unintentionally. I know she would have been happy to order the patches for you and have them ready for you to sew on personally at home. Yes, at times the lady you write of can be scatter-brained, but I'm positive this should not be considered a rip-off, but mis-communication. I really do hope you will continue with shopping at Huggins, instead of the internet, as local businesses in the area are already struggling in this economy. I have been to Kelseyville, and main street, and know the struggles the shop owners are going through right now. Main street is starting to look like a ghost town. I apologize on the behalf of the owner, because I know she would be very upset to know one of her loyal customers was lost to a simple case of mis-communication, and do not want this event to effect her other customers. I implore you to reconsider your decision to shop elsewhere.
Mustangboo
Reno,Nevada,
U.S.A.
Your Anger is Misplaced
#6Consumer Comment
Fri, May 01, 2009
I'm sorry, but this does not seem like a rip off report, but rather a mis-communication with the business owner. I do not believe for one instant that the woman you are speaking of would have just ignored you. I in no way at all, believe she was trying to rip you off, either intentionally or unintentionally. I know she would have been happy to order the patches for you and have them ready for you to sew on personally at home. Yes, at times the lady you write of can be scatter-brained, but I'm positive this should not be considered a rip-off, but mis-communication. I really do hope you will continue with shopping at Huggins, instead of the internet, as local businesses in the area are already struggling in this economy. I have been to Kelseyville, and main street, and know the struggles the shop owners are going through right now. Main street is starting to look like a ghost town. I apologize on the behalf of the owner, because I know she would be very upset to know one of her loyal customers was lost to a simple case of mis-communication, and do not want this event to effect her other customers. I implore you to reconsider your decision to shop elsewhere.