HUGHES MAGIC RICHARD HUGHES BAD SERVICE, BAD PRODUCT NO CUSTOMER SERVICE Ravenna, Ohio
I should have know BEFORE i ordered the flowers from Hughes Magic, I should have listened to the rumors going around at the convention I attended. I should have also found it odd that on Richard Hughes/Hughes Magic website that there are no current references. Most references are from the 1980's with the most current being 2002.
Maybe back in the 1980's you could have gotten away with poor quality products because there wasn't any internet and the word didn't travel that fast back then. I honestly think the flowers might have been left over stock from the 1980's...they are just that bad...LOL.
I am so very disappointed in what I got for my money. I should have looked elsewhere. Hopefully this will alert others before they make the same mistake. Richard Hughes...it's 2011 get out of the 1980's. You should either up your quality on your products or fold up shop.
1 Updates & Rebuttals
wartnerchaney
New York,United States of America
Richard Hughes is fantastic. The above statement contains lies.
#2Consumer Comment
Wed, April 27, 2011
Richard Hughes is fantastic! We just spent thousands of dollars with him and the product we received far exceeded our expectations!! His customer service is top notch and his product is phenomenal.
I find this post very hard to believe for the following reasons: once you see the products up close you can see why they would never easily fall apart, also Richard is so kind and takes such pride in his products that I can't ever see him not working with someone to reach a resolution. He has been in contact with us for the entire process and his number one concern has been our happiness.
His products are made with love, care and professionalism and you can tell when you receive them. They are made by a professional for professionals.
He is absolutely the best.
NOTE: I am in no way affiliated with Richard Hughes or Hughes Magic, if you have any questions please contact the scene shop at Manhattan Creative Group.