Hughes Net Customer service is a joke Internet
System failed after rain....tech found water in the feed horn, he dried it out and taped up the connectors. Next rain it failed again, had a horrible time with the raghead tech support, his accent was impossible. Finally called the tech that fixed it the first time, he sent a different tech out that emptied the feed horn again and re-taped the connectors again and smeared some roofing cement on it.
So far it is working, but this is going to fail again, probably after the warranty has expired and they are going to want me to pay $125 service call to fix it again. Hughes tech support is impossible....you can only understand about 25% of their words. You are on your own, If there was any alternative to hughes where I am, I would dump Hughes and pay the penalty just so I wouldn't have to deal with the raghead tech support!
Silverfox
somewhere, Virginia
U.S.A.