Complaint Review: Hughes Net

I signed up for Hughes net and was told that there would be not upfront cost. The form that I read stated that if cancelled during the 30 day period there would be no chages, except the charge for equipement. When the equipement is returned there would be a 200 dollar fee that would be returned. When I called to cancel they stated that it would be four houndred dollars and two hundred would be returned after equipement was returned.

When the person can to huck up the satalite, he had problems installing it. It took him three modems and a lot of cable to finally get the product installed. It also took him about eight hours and two other people to help him install.

When I tried to use it the hughesnet keeped disconnecting me. We desided that it was not a value for us and after three days cancelled services.

Jessica
Cleburne, Texas
U.S.A.