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HUGHES SAT, dishonest people Shasta Lake California
I LIVE INA URAL LOCATION NEED INTERNET SRVICE ONLY AVALIABLE WAS HUGHES SAT. HAD IT INLTALLED WAS GOOD FOR A YEAR AND A HALFI NOTICED THEY ADVERTISING THE GEN 5 DID THINK MUCH ACCEPT WHAT WAS WORKINGWERY WELL WAS ABLE TO NETFLIX AND DOWNLOADS WERE DECENT .
A MONTH LATER MY INERNET SLOWED DOWN FROM 12 BPS TO 5 OR 3 SO I CALLED TO REPORT PROBLEM SO WE THROUGH TESTING MY EQUIP. FOR A LONG TIME (HOURS) THEY COULD NOT COME A REMEDY SO THEY SENT THEIR TECHNTION TH CHECK , CAME THAT WEEK AND MADE ALL KINDS OF TESTS HE COULD UNDERSTAND WHY INTERNET IS SO SLOW .THEY CONACTED ME . AND SAID MAYBE EQUIPMENT HAS NOT WORKIN SO SAGGESTED TO UPGRADE TO GEN 5 WHICH IS FASTER AND BETTER 25 BPS I ASKED HOW WILL THIS COST ME THEY SAID IT WOULD BE THE PRICE AS BEFORE $ 80.00 OK . THEY THEY WILL SENT THE NEW EQUIPMENT TO REPLACE THE OLD ONE IN 7 DAYS , THAT WAS HOWEVER AS SOON I HUNG MY PHONE MY INTERNET WAS FAST AGAIN ON MY OLD EQUIPMENT RUN 25MBS . THE WAY I SEE IT THEY SCAMMED ME INTO DIFFERANT UPGRADE THE PURPOPSLY SLOWED MY INTERNET JUST FOR THIS PURPOSE AND MY SERVICE WENT UP $106.87 THIS WENT FOR 2 MONTHS THERE I DID MIND THAT COST IT WAS WITHIN MY BUDGET 2 MONTHS IT WENT UP T $116.87 NOW I AM STARTING TO WONDER WHAT IT WILL BE NEXT . YES THEY A HEFTY CANCELATION FEE $350.00 I THINK WE TO CLASS ACCSION SUIT AGAINST THEM