Print the value of index0
  • Report:  #1383915

Complaint Review: HUGHES SAT

HUGHES SAT,   dishonest people Shasta Lake California

  • Reported By:
    JohnK — Shasta Lake California USA
  • Submitted:
    Fri, July 07, 2017
  • Updated:
    Fri, July 07, 2017

I LIVE INA URAL  LOCATION  NEED INTERNET SRVICE ONLY AVALIABLE WAS HUGHES SAT. HAD IT INLTALLED WAS GOOD FOR A YEAR AND A HALFI NOTICED THEY ADVERTISING THE GEN 5 DID THINK MUCH ACCEPT WHAT WAS WORKINGWERY WELL WAS ABLE TO NETFLIX AND DOWNLOADS WERE DECENT .

A MONTH LATER MY INERNET SLOWED DOWN  FROM 12 BPS TO 5  OR 3  SO I CALLED TO REPORT PROBLEM SO WE THROUGH TESTING MY EQUIP. FOR A LONG TIME (HOURS) THEY COULD NOT COME A REMEDY SO THEY SENT THEIR TECHNTION TH CHECK , CAME THAT WEEK AND MADE ALL KINDS OF TESTS HE COULD UNDERSTAND WHY INTERNET IS SO SLOW .THEY CONACTED ME . AND SAID MAYBE EQUIPMENT HAS NOT WORKIN SO SAGGESTED TO UPGRADE TO GEN 5 WHICH IS FASTER AND BETTER 25 BPS  I ASKED HOW WILL THIS COST ME THEY SAID IT WOULD BE THE PRICE  AS BEFORE $ 80.00 OK  . THEY THEY WILL SENT THE NEW EQUIPMENT TO REPLACE THE OLD ONE IN 7 DAYS , THAT WAS  HOWEVER AS SOON I HUNG MY PHONE MY INTERNET WAS FAST AGAIN ON MY OLD EQUIPMENT RUN 25MBS  . THE WAY I SEE IT THEY SCAMMED ME INTO DIFFERANT UPGRADE   THE PURPOPSLY SLOWED MY INTERNET  JUST FOR THIS  PURPOSE  AND MY SERVICE WENT UP  $106.87  THIS WENT FOR 2 MONTHS THERE I DID MIND THAT COST IT WAS WITHIN MY BUDGET 2 MONTHS IT WENT UP T $116.87 NOW I AM STARTING TO WONDER WHAT IT WILL BE NEXT .  YES THEY A HEFTY CANCELATION FEE  $350.00   I THINK WE TO CLASS ACCSION SUIT AGAINST THEM

 

Respond to this Report!