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  • Report:  #992848

Complaint Review: Hughesnet

Hughesnet bait and switch , Internet

  • Reported By:
    warren hottle — richmond Virginia United States of America
  • Submitted:
    Mon, January 07, 2013
  • Updated:
    Mon, January 07, 2013

Hughesnet advertises $39.95 "Power" package.  In telephone conversations with sales reps. they do not mention the the monthly price goes to $59.99 after 3 months.  In web ads, the $39.95 is followed by a small plus sign keyed to the fourth or fifth para of small print which discloses the 50% increase in monthly cost. 

Also, if inquiring about $39.95 package, sales reps. will steer you to the "Power" package.  They will not disclose that the federal government supports a "Recovery Act" package for rural areas unless specifically asked.

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