Complaint Review: hughesnet

i purchased  sattelite equipment and had  a   contract for service at $70.40  per  month. the   date was 4-06-2010. the   monthly  was  paid  by  automatic  draw  from  bank   account.   i   fulfilled  the  whole contract.  i  talked to  them  on   the   phone and  they  said i   could  go  on   month to  month. each month i paid online with card  numbers i entered.  there  was  a  check  box if i  wanted to have them draw automatic.                                                        i never   checked the   automatic box.  the  problem began   about september 8 2014.  they  drew  the $70.40 automatic and  caused a $30 overdraft charge.   i   decided  to  cancell  the  account.  i  talked  to carla in account management. i  told her i needed a  physical letter showing the  account had been  cancelled and  bank  information  deleted.  she  said  she  could not  do that. this  was on october 7 2014.  she  said  the  account had been  cancelled and  bank  numbers deleted. i get  an email each  day showing account balance.  i  had told them on  the  phone if i  had any further problem i  would  consider it  internet fraud.                                                                                                                                                                                  carla in account  management  gave  case  number 44118832 as  proof the   account  had  been cancelled.  on  october 8 2014 i  got a  bank  email that hughes net had  drawn automatic from my  account another $70.40.